Skills Fast.
Response to a Team Incident.
Confusion and Complexity
Conflict and Frustration
Stress and Anxiety
Inappropriate Actions
Skills Fast to address and reduce:
Skills needed for Self Care during and after a team incident.
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Expect people to need some level of support.
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Not everyone will experience the incident the same.
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Self care is vital.
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The ability to bounce back.
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People experience pressure differently.
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Stress and anxiety is expected.
Skills needed for Interacting with Others during and after a team incident.
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Help people to understand with candour and care.
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Match actions with words.
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People need to feel safe to speak up.
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Some conversations will be tricky.
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Expect stress and anxiety in others.
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Some people will be upset and need support.
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Keep it human.
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Really human.
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Be alert to inappropriate behaviour.
'Confusion.' Mini Video.
'Tough news.' Mini Video.
'Recovery.' Mini Video.